BAKHOOR – The Fragrance Kart

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After acceptance of cancellation/refund how long would it take to receive back my funds?

Refunds for paid orders shall be credited to the original payment account within 15 business days of cancellation acceptance.
In case of a COD order, the refund shall be issued to the bank account shared with the customer support team by the customer within 5-7 working days of cancellation acceptance.

Does the policy cover opened/used products?

No, the policy does not cover products which have been opened/used. The policy only covers orders having leakage/broken or missing items.

How can I cancel my order in case I placed it by mistake?

For orders placed by mistake, you can always cancel those orders yourself on the checkout order confirmation page within the first few hours, also you can reach out to customer care on +91 9667703367 or write to us at mail. info@thefragrancekart.com

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On all orders above INR 1000

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Not applicable on Discovery Packs

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We specialize in curating an exclusive collection of perfumes and attars that resonate with timeless elegance, luxury and individuality. Our Perfumes come in a variety of smells suitable for both formal and casual events.

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